Digital Growth Strategy · RestoLite · Miami Beach & Doral, FL

A hidden gem. Quietly hidden.

Nine years of authentic Italian product, a loyal regulars base, and a prime South of Fifth address. And on the digital side: 1,700 Instagram followers, a Google Business Profile that needs work, and a second location in Doral that is effectively invisible online. The product is there. The kitchen is there. The story sells itself. What is missing is the layer that lets Miami find you.

Concept
Italian Market & Café
Location
Miami Beach + Doral, FL
Locations
2 · SoFi + Doral
Program
RestoLite
01
The Brand

About Prima Classe

Prima Classe is an Italian market and café founded in 2017, operating from a flagship at 842 1st Street in Miami Beach’s South of Fifth neighborhood and a second location at 4267 NW 107th Avenue in Doral. Nine years in, the concept has earned what any independent restaurant operator would recognize as the harder half of the work: a loyal regulars base, an authentic product line, and a real neighborhood role. The piece that has not been built — at either location — is the digital layer that turns a loved local into a discoverable one.

9
Years Operating
Established 2017 in Miami Beach, expanded to Doral. A regulars base that has compounded organically.
344
Google Reviews (Flagship)
Miami Beach at roughly 4.4 stars. The Doral location is still building review volume.
1,700
Instagram Followers
After nine years in Miami’s most visual food market. The single biggest indicator of the digital gap.
"Nine years of quality. Zero digital infrastructure. A 90-day window to fix that before someone else fills the category in your neighborhood."
The thesis behind this proposal

Miami Beach · Flagship · SoFi. The original. South of Fifth is one of Miami’s most desirable food neighborhoods, and Prima Classe occupies the right corner of it. The Google review base (around 344 at 4.4 stars) reflects nine years of quiet quality. What is missing is the GBP discipline that turns those reviews into local search ranking — posting cadence, photo refresh, category optimization, keyword work.

Doral · Second Location. A less-developed market, a younger location, and a near-zero digital footprint. Doral needs its own identity and review base from day one, neither of which currently exists. This is the easier-to-fix half of the engagement, because the work is additive rather than corrective.

02
The Opportunity

Executive Summary

Our audit returned a maturity score of 20 out of 45, the classic profile of a strong independent restaurant in the wrong era. The strongest categories are the ones Prima Classe has been investing in for years: branding, the product line, the regulars relationship. The weakest are the ones that turn a great café into a discoverable one: social media (1/5), SEO and local search (2/5), CRM activation (2/5), and analytics (2/5). The fix is not conceptual. It is executional.

The Strategic Read
After nine years, the regulars side of the business is solid. The new-guest side is essentially turned off. Italian espresso, fresh pastries, and artisan imports are among the highest-performing categories on Reels and TikTok in 2026. The content opportunity is sitting on the counter every morning. The job is to capture it, distribute it, and convert it.

RestoLite is the right program for this stage. The program is a focused twelve-week build of the foundation: social media management and Reels content, Google Business Profile optimization, website redesign and on-page SEO, local paid Meta, brand identity and graphic design, and reporting. Across both locations. Twelve weeks to build it. Twelve months of compounding once it is in place.

About content production. Like most of our work with restaurants outside of Atlanta, the photography and videography costs are paid by Prima Classe directly to a local Miami crew that we recommend, coordinate, and brief. The retainer covers the planning, the production schedule, the on-site direction, the editing pipeline, and the deployment into the content calendar. The photographer’s day rate is handled directly between you and the photographer at cost. No markup, no shoot production line item from Resto Experience.

We recommend pairing the program with $1,500 per month in paid Meta, geo-targeted across Miami Beach and Doral with separate creative cycles for each market. Combined with the retainer, total monthly investment lands at $4,500 all-in for both locations together. For a two-location independent café group in Miami, that ratio is within the healthy band of restaurant marketing spend.

03
The Market

Market Opportunity

Miami’s food market is, by category, the most visual restaurant market in the United States. Reels and TikTok do not augment local discovery here. They are local discovery for a large portion of the new-guest pipeline, particularly under 40. Independent cafés with authentic Italian product fall directly into the highest-performing content categories on both platforms: espresso pulls, pastry detail, imported product reveals, the morning routine. Prima Classe could be producing four to six Reels per week from the existing operation without any concept change. None of that is currently happening.

Google Business Profile is the leverage point. The GBP is the highest-impact local search asset for both locations. Miami Beach has 344 Google reviews at roughly 4.4 stars, which is a strong foundation but with significant gaps in photo cadence, posting consistency, category coverage, and keyword optimization. Doral has near-zero GBP presence. Disciplined GBP work alone — weekly posts, category fixes, photo refresh, sustained Q&A management — meaningfully improves map pack ranking within 60 to 90 days. The work is unglamorous and high-leverage.

The Doral location is the cleanest fast-win. A second location with near-zero digital presence is, paradoxically, easier to fix than a primary location with mixed signals. There is no legacy to correct. The work is additive: build the GBP from scratch, optimize it with the right categories and photo set, and start producing Doral-specific content. Within 60 to 90 days, Doral should have its own digital identity rather than being a footnote on the Miami Beach listing.

The Window
Miami’s competitive landscape moves faster than most cities. A 90-day execution window gets the social engine, the content cadence, and the GBP optimization in place across both locations before the high-season corporate calendar starts ramping in October. Move now, run paid against a built foundation by Q4.
04
The Gaps

Growth Signals

Four findings from the audit. The pattern is consistent: the operational side has compounded over nine years; the digital side has not been built. Each gap maps cleanly to a service inside the RestoLite program.

Social Invisibility (All)
@primaclassemiami at roughly 1,700 followers after 9 years, with more accounts followed than followers. For a visually rich Italian café in Miami, this is near-total digital invisibility. No confirmed TikTok presence. Doral has no separate location-tagged social identity.
Reels-first content calendar across both locations. One Reel plus two posts per week per account, five Stories per week. Cleanup of the following list. Content built around espresso, paninis, pastries, and imported products — the highest-performing categories on Reels in 2026.
Doral Digital Absence
The 4267 NW 107th Avenue location appears on delivery platforms and Google Maps but has minimal reviews, no location-tagged Instagram content, and no separate marketing identity. A second location with no digital footprint cannot ride the flagship’s organic word-of-mouth.
Build Doral’s digital identity from zero: claim and optimize the GBP, install the review acquisition program at the checkout counter, dedicate a share of the content shoot rotation to Doral, and run a portion of the geo-targeted Meta budget on Doral-only audiences.
Local SEO Gaps
SEO and local search scored 2/5. Both Google Business Profile listings have optimization gaps in photos, categories, and posting cadence. There is no schema markup on the website. No blogs or supporting content for keyword authority.
Google Business Profile optimization for both locations (photos, categories, hours, weekly posts). LocalBusiness schema and meta description rewrites for the website. One blog per month targeting "Italian café Miami Beach," "Italian market Doral," and adjacent local queries.
CRM / Loyalty Activation
A loyalty app exists but is not being actively promoted in-store or through email. Email marketing is not running. The regulars base is large enough that even modest activation would drive measurable visit-frequency lift.
In-store loyalty promotion (table tents, register prompts), QR-code text-to-join at checkout, and a once-monthly email cadence to the existing list. The bar is zero; the floor is meaningful.
05
The System

The RestoLite Program

RestoLite is Resto Experience’s digital foundation program, designed for independent restaurants at the stage where focused execution on the right services compounds faster than a full-service engagement. Seven core services, one team, one strategy, one monthly retainer. Built to take a beloved local from invisible to discoverable.

For Prima Classe specifically, the program prioritizes the four work streams that move an Italian café the fastest in Miami: Reels content from the morning operation, Google Business Profile optimization at both locations, website redesign and on-page SEO, and geo-targeted paid Meta. Doral gets its own dedicated allocation inside each service so the second location is treated as its own brand from day one, not a footnote.

Proven Portfolio
Our portfolio median is +74% in monthly sales growth, documented across real client engagements, not projected. Results vary by market, concept, and starting point. The pattern is consistent: restaurants that commit to the foundation grow.
06
What We Do

Scope of Services

Seven services delivered by an in-house team. Each one is built to compound with the others. Personalized to Prima Classe across both locations, with execution priority weighted toward the gaps that move local discovery fastest in Miami.

Social Media Management
Instagram and Facebook across both locations. One Reel plus two feed posts per week per account, five Stories per week. Community management on comments and DMs. The biggest single lever in this engagement, given Miami’s social-first food culture.
Content Planning & Coordination
Quarterly shoot planning rotating between Miami Beach and Doral, with the shooting plan, plate styling direction, Reels concepts, and editing pipeline managed in-house. Photography and videography production are paid directly by Prima Classe to a local Miami crew that we recommend, coordinate, and brief. No Resto Experience markup on shoot production — the retainer covers planning, direction, and editing.
Paid Ads & Campaigns
Meta primary (Instagram and Facebook). Geo-fenced campaigns split between Miami Beach (SoFi + Brickell + Downtown) and Doral (Doral + Sweetwater + Fontainebleau radius). Event and promotion-driven creative cycles. Recommended ad spend: $1,500 per month, separate from retainer, paid directly to Meta and managed by Resto Experience.
Graphic Design Services
Brand identity and brand guidelines work across both locations — logo system, color palette, typography, voice. Five social flyers per week tailored to Italian café programming (morning rituals, weekend brunch, seasonal pastries, espresso flights). Two print requests per month (table tents, menu inserts, event posters, loyalty promotion cards). One consistent brand across Miami Beach and Doral.
Website Design & Development
Website redesign of prima-classe.com with SEO-optimized structure, clear location pages for Miami Beach and Doral, QR code menu integration, schema markup for LocalBusiness, and meta description rewrites. Built to be fast, conversion-focused, and easy to update.
On-Page SEO & Digital Presence
Google Business Profile claim and weekly posting cadence for both locations. Photo refresh, category optimization, hours and attributes management, and Q&A monitoring. LocalBusiness schema and on-page SEO across the website. Monthly blog targeting "Italian café Miami Beach," "Italian market Doral," and adjacent local queries.
Performance Tracking & Analytics
GA4 and Meta Pixel installation across both locations’ flows. Monthly performance reporting covering search visibility, review velocity, paid conversion, and email engagement. Quarterly strategy review. Single dashboard view across the two locations.
Optional Add-On · Available Upgrade
Email & SMS Marketing
Retention campaigns that bring guests back. Automated flows, event announcements, promotional sequences, and loyalty messaging — segmented by visit behavior and frequency. Built to increase visit cadence and grow customer lifetime value month over month. Not included in RestoLite core — available as a focused add-on when you’re ready to activate your guest database.
Optional Add-On · RestoHost AI
RestoHost AI — 24/7 Guest Engagement
An AI-powered guest assistant deployed on your website and social channels. Responds to inquiries instantly, guides guests to reservations, online ordering, catering, and private dining — 24/7 without staff involvement. Reduces lost leads, improves response times, and frees your team from repetitive front-of-house questions. Currently live across restaurants in Atlanta and Miami with measurable lifts in website conversions.
Additional Available Add-Ons
Third-Party Delivery Optimization
Reputation & Review Management
TikTok Growth & Short-Form Video
Consulting & POS Optimization
07
The Evidence

Proven Results

Two case studies from our portfolio. Both are restaurants we currently manage. Both demonstrate the kind of trajectory that focused RestoLite-level execution generates over a 6 to 12 month horizon for independent single-concept restaurants.

Tomo Japanese Restaurant
Independent fine-casual Japanese · Sustained single-concept growth
Most Comparable

Tomo Japanese is the steady-state proof point. A single-location independent concept, managed continuously for several years on the same suite of services we are proposing for Prima Classe. The result has been 11 consecutive months of positive year-over-year sales growth, averaging +27% YoY, in a monthly revenue range of $225,000 to $300,000. No event-driven anomalies. No one-time spikes. Steady compounding from a consistent foundation.

+27%
Average YoY Sales Growth
Sustained across 11 consecutive months.
11
Consecutive Months Growth
No reversals, no flat months. Steady compounding.
$225–300K
Monthly Revenue Range
Stable, premium-positioned single-location concept.
Why It Matters Here
Tomo’s service mix is essentially the RestoLite program proposed for Prima Classe: social, content, paid Meta, local SEO, reputation, and reporting. The trajectory it produced is what a sustained foundation engagement looks like for an established independent.
Suwanee Social (Opening)
New venue · Pre-launch through Month 3
Foundation-To-Compounding Pattern

Suwanee Social opened with zero Instagram, zero email list, and zero local awareness. We started the digital build during pre-launch and ran the full program through opening. Month 1 revenue: $185,000. Month 3 revenue: $338,000. The growth came from the same engine we are proposing for Prima Classe: aggressive review generation, paid Meta geo-targeting, GBP optimization from day one, and a Reels-first content cadence. Doral specifically will benefit from this exact pattern, since it is closer to a launch profile than a mature operation.

$185K
Month 1 Revenue
First full month, with foundation built during pre-launch.
$338K
Month 3 Revenue
+83% growth from Month 1 to Month 3.
90 days
Foundation to Compounding
The point at which the engine starts to compound on itself.
Portfolio at a Glance
57+ restaurants · $110M+ generated · 6.2x average ROI
Track Record

Across our active portfolio: a median monthly revenue increase of +74% for restaurants on the Resto360 program, an 84% client retention rate, and over $110 million in total revenue generated for clients to date. Rreal Tacos remains our internal laboratory — every system in RestoLite was either built or validated at one of our own locations before commercializing it.

57+
Restaurants Served
Active portfolio across concepts and markets.
+74%
Portfolio Median Sales Growth
Documented across real client engagements.
6.2x
Average ROI
Revenue generated vs. program investment.
08
The Roadmap

90-Day Foundation Plan

Three months of focused work across both locations. Month 1 sets the foundation: onboarding, brand and content access, GBP claim and optimization, first Reels cadence. Month 2 builds momentum: paid Meta running, content engine producing across both locations, website refresh in production. Month 3 optimizes: paid creative iteration, Doral-specific content stream, on-page SEO live, 90-day review.

1
Month 1 — Foundation & Setup
Weeks 1–4 · July 2026
  • Onboarding kickoff with the Prima Classe team; strategy sign-off across both locations
  • Access provisioning: Google Business Profile (both), Meta Business Suite, website CMS, loyalty platform
  • Google Business Profile claim and full optimization at both locations: photos, categories, attributes, hours, posting cadence
  • Brand identity and brand guidelines refresh kicked off
  • Instagram following list cleanup (unfollow non-brand accounts to correct the inverted ratio)
  • First Reel posted within Week 2 (espresso pull, pastry detail, or imported product reveal)
  • Photographer recommendation for the Miami market; first quarterly shoot scoped and scheduled
  • GA4 and Meta Pixel installation on prima-classe.com
2
Month 2 — Activation & Momentum
Weeks 5–8 · August 2026
  • Paid Meta campaigns launch: geo-fenced split between Miami Beach (SoFi radius) and Doral (Sweetwater + Fontainebleau radius)
  • First quarterly content shoot executed (photographer paid directly by Prima Classe at cost; Resto Experience coordinates)
  • Weekly Google Business Profile posts active at both locations; photo refresh and category optimization
  • Website redesign in production: SEO-optimized location pages, schema markup, meta descriptions
  • Loyalty app in-store promotion campaign (table tents, register prompts, QR text-to-join)
  • Brand guidelines delivered; first wave of brand-aligned social flyers and design collateral in market
  • Doral-specific content rotation begins; location-tagged Reels and Stories
3
Month 3 — Optimization & Review
Weeks 9–12 · September 2026
  • Paid creative optimization based on first 60 days of conversion data; budget reallocated by location ROAS
  • Website launch with full SEO infrastructure, schema markup, and location-specific pages
  • First monthly performance report delivered: GBP visibility, Reels reach, paid CAC, Google review velocity
  • Local SEO content live: first blog targeting "Italian café Miami Beach" and adjacent queries
  • Doral GBP optimization fully matured; location-tagged content stream consistent
  • 90-day strategy review with the Prima Classe team; Q4 planning and any scope adjustments
09
The Trajectory

Projected Growth Scenario

These are illustrative ranges, not guarantees. Results depend on consistent ad spend, photographer engagement, server execution on review acquisition, and how aggressively the loyalty list is promoted in-store. The numbers below reflect a conservative trajectory for an independent two-location café concept activating its first structured digital foundation.

Milestone Months 1–3 Months 3–6 Months 6–12
Combined Instagram Followers 2,500–3,500 5,000–7,000 10,000+
Google Review Velocity Photo refresh, Q&A active +50 reviews combined +150 reviews combined
Local Search Visibility Both GBPs optimized Top 10 in "Italian café Miami Beach" Top 5, expanded keyword set
Paid Meta Performance Conversion data baseline CPA established, scaling ROAS-driven budget growth
The Realistic Read
By Month 6, the foundation is in place: discoverable, reviewed, paid-tested, and producing content consistently across both locations. By Month 12, the data is dense enough to either scale RestoLite further or transition to Resto360 with the full-service program. The transition is a natural milestone, not a forced upsell.
10
The Investment

Investment & The Path to Partnership

RestoLite Program · Two-Location Bundle
$3,000
per month · both locations · month-to-month with 30-day cancellation
Program highlights (both locations)
Social Media Management — Instagram & Facebook
Content Planning & Coordination — Quarterly shoots
Paid Ads & Campaigns — Meta (Miami Beach + Doral)
Brand Identity, Brand Guidelines & Graphic Design
Website Redesign & Development
Google Business Profile & On-Page SEO
Performance Tracking & Reporting
Pricing breakdown: $2,500/mo base (Miami Beach) + $500/mo second location (Doral) = $3,000/mo total. All 7 core services listed above apply across both locations. Photography and videography production are paid directly by Prima Classe to a Miami photographer at cost — Resto Experience recommends, coordinates, and briefs the crew. No markup, no shoot production invoice from us. Recommended $1,500/mo paid Meta budget (separate from retainer, paid directly to Meta, managed by Resto Experience). Optional add-ons (Email & SMS, RestoHost AI, Delivery Optimization, Reputation Expansion) priced separately.
The Upgrade Path
Ready to Scale? Transition to Resto360.
RestoLite builds the foundation. When Prima Classe’s digital maturity, review base, and revenue trajectory are ready for higher-intensity execution, the natural next step is Resto360 — our full-service program at $4,500/month per location. Resto360 adds Influencer Marketing, Third-Party Delivery Optimization, Reputation & Review Management across 80+ directories, Email & SMS Marketing (included), Hospitality Consulting & POS Optimization, and a fully custom website. The content, SEO, and social infrastructure built in RestoLite carries forward — no starting from scratch.
ROI Perspective
Total monthly investment is $4,500 all-in across both locations ($3,000 retainer + $1,500 ad spend). For an independent two-location Italian café group in Miami, that sits within the 3 to 5 percent of revenue band that defines healthy restaurant marketing spend. Photography and videography production are paid directly to the Miami crew at cost — no markup, no shoot production invoice from Resto Experience.
11
The Start

Next Steps

Three steps to a Week 1 kickoff in early July. The Miami high-season corporate calendar ramps in October, so the earlier the foundation goes in, the more of Q4 we capture against a built engine.

01
Review & Align
Read through the proposal and the audit together with your team. Flag any scope or pricing questions before we get to contract.
02
Access & Photographer
Confirm access to Google Business Profiles, Meta Business Suite, and website CMS. We recommend a Miami photographer within Week 1 and scope the first quarterly shoot. Prima Classe pays the photographer directly at cost.
03
Sign & Kickoff
Contract signature unlocks onboarding within 5 business days. First strategy call scheduled within Week 1. Foundation work begins immediately across both locations.