A hidden gem. Quietly hidden.
Nine years of authentic Italian product, a loyal regulars base, and a prime South of Fifth address. And on the digital side: 1,700 Instagram followers, a Google Business Profile that needs work, and a second location in Doral that is effectively invisible online. The product is there. The kitchen is there. The story sells itself. What is missing is the layer that lets Miami find you.
About Prima Classe
Prima Classe is an Italian market and café founded in 2017, operating from a flagship at 842 1st Street in Miami Beach’s South of Fifth neighborhood and a second location at 4267 NW 107th Avenue in Doral. Nine years in, the concept has earned what any independent restaurant operator would recognize as the harder half of the work: a loyal regulars base, an authentic product line, and a real neighborhood role. The piece that has not been built — at either location — is the digital layer that turns a loved local into a discoverable one.
Miami Beach · Flagship · SoFi. The original. South of Fifth is one of Miami’s most desirable food neighborhoods, and Prima Classe occupies the right corner of it. The Google review base (around 344 at 4.4 stars) reflects nine years of quiet quality. What is missing is the GBP discipline that turns those reviews into local search ranking — posting cadence, photo refresh, category optimization, keyword work.
Doral · Second Location. A less-developed market, a younger location, and a near-zero digital footprint. Doral needs its own identity and review base from day one, neither of which currently exists. This is the easier-to-fix half of the engagement, because the work is additive rather than corrective.
Executive Summary
Our audit returned a maturity score of 20 out of 45, the classic profile of a strong independent restaurant in the wrong era. The strongest categories are the ones Prima Classe has been investing in for years: branding, the product line, the regulars relationship. The weakest are the ones that turn a great café into a discoverable one: social media (1/5), SEO and local search (2/5), CRM activation (2/5), and analytics (2/5). The fix is not conceptual. It is executional.
RestoLite is the right program for this stage. The program is a focused twelve-week build of the foundation: social media management and Reels content, Google Business Profile optimization, website redesign and on-page SEO, local paid Meta, brand identity and graphic design, and reporting. Across both locations. Twelve weeks to build it. Twelve months of compounding once it is in place.
About content production. Like most of our work with restaurants outside of Atlanta, the photography and videography costs are paid by Prima Classe directly to a local Miami crew that we recommend, coordinate, and brief. The retainer covers the planning, the production schedule, the on-site direction, the editing pipeline, and the deployment into the content calendar. The photographer’s day rate is handled directly between you and the photographer at cost. No markup, no shoot production line item from Resto Experience.
We recommend pairing the program with $1,500 per month in paid Meta, geo-targeted across Miami Beach and Doral with separate creative cycles for each market. Combined with the retainer, total monthly investment lands at $4,500 all-in for both locations together. For a two-location independent café group in Miami, that ratio is within the healthy band of restaurant marketing spend.
Market Opportunity
Miami’s food market is, by category, the most visual restaurant market in the United States. Reels and TikTok do not augment local discovery here. They are local discovery for a large portion of the new-guest pipeline, particularly under 40. Independent cafés with authentic Italian product fall directly into the highest-performing content categories on both platforms: espresso pulls, pastry detail, imported product reveals, the morning routine. Prima Classe could be producing four to six Reels per week from the existing operation without any concept change. None of that is currently happening.
Google Business Profile is the leverage point. The GBP is the highest-impact local search asset for both locations. Miami Beach has 344 Google reviews at roughly 4.4 stars, which is a strong foundation but with significant gaps in photo cadence, posting consistency, category coverage, and keyword optimization. Doral has near-zero GBP presence. Disciplined GBP work alone — weekly posts, category fixes, photo refresh, sustained Q&A management — meaningfully improves map pack ranking within 60 to 90 days. The work is unglamorous and high-leverage.
The Doral location is the cleanest fast-win. A second location with near-zero digital presence is, paradoxically, easier to fix than a primary location with mixed signals. There is no legacy to correct. The work is additive: build the GBP from scratch, optimize it with the right categories and photo set, and start producing Doral-specific content. Within 60 to 90 days, Doral should have its own digital identity rather than being a footnote on the Miami Beach listing.
Growth Signals
Four findings from the audit. The pattern is consistent: the operational side has compounded over nine years; the digital side has not been built. Each gap maps cleanly to a service inside the RestoLite program.
The RestoLite Program
RestoLite is Resto Experience’s digital foundation program, designed for independent restaurants at the stage where focused execution on the right services compounds faster than a full-service engagement. Seven core services, one team, one strategy, one monthly retainer. Built to take a beloved local from invisible to discoverable.
For Prima Classe specifically, the program prioritizes the four work streams that move an Italian café the fastest in Miami: Reels content from the morning operation, Google Business Profile optimization at both locations, website redesign and on-page SEO, and geo-targeted paid Meta. Doral gets its own dedicated allocation inside each service so the second location is treated as its own brand from day one, not a footnote.
Scope of Services
Seven services delivered by an in-house team. Each one is built to compound with the others. Personalized to Prima Classe across both locations, with execution priority weighted toward the gaps that move local discovery fastest in Miami.
Proven Results
Two case studies from our portfolio. Both are restaurants we currently manage. Both demonstrate the kind of trajectory that focused RestoLite-level execution generates over a 6 to 12 month horizon for independent single-concept restaurants.
Tomo Japanese is the steady-state proof point. A single-location independent concept, managed continuously for several years on the same suite of services we are proposing for Prima Classe. The result has been 11 consecutive months of positive year-over-year sales growth, averaging +27% YoY, in a monthly revenue range of $225,000 to $300,000. No event-driven anomalies. No one-time spikes. Steady compounding from a consistent foundation.
Suwanee Social opened with zero Instagram, zero email list, and zero local awareness. We started the digital build during pre-launch and ran the full program through opening. Month 1 revenue: $185,000. Month 3 revenue: $338,000. The growth came from the same engine we are proposing for Prima Classe: aggressive review generation, paid Meta geo-targeting, GBP optimization from day one, and a Reels-first content cadence. Doral specifically will benefit from this exact pattern, since it is closer to a launch profile than a mature operation.
Across our active portfolio: a median monthly revenue increase of +74% for restaurants on the Resto360 program, an 84% client retention rate, and over $110 million in total revenue generated for clients to date. Rreal Tacos remains our internal laboratory — every system in RestoLite was either built or validated at one of our own locations before commercializing it.
90-Day Foundation Plan
Three months of focused work across both locations. Month 1 sets the foundation: onboarding, brand and content access, GBP claim and optimization, first Reels cadence. Month 2 builds momentum: paid Meta running, content engine producing across both locations, website refresh in production. Month 3 optimizes: paid creative iteration, Doral-specific content stream, on-page SEO live, 90-day review.
- Onboarding kickoff with the Prima Classe team; strategy sign-off across both locations
- Access provisioning: Google Business Profile (both), Meta Business Suite, website CMS, loyalty platform
- Google Business Profile claim and full optimization at both locations: photos, categories, attributes, hours, posting cadence
- Brand identity and brand guidelines refresh kicked off
- Instagram following list cleanup (unfollow non-brand accounts to correct the inverted ratio)
- First Reel posted within Week 2 (espresso pull, pastry detail, or imported product reveal)
- Photographer recommendation for the Miami market; first quarterly shoot scoped and scheduled
- GA4 and Meta Pixel installation on prima-classe.com
- Paid Meta campaigns launch: geo-fenced split between Miami Beach (SoFi radius) and Doral (Sweetwater + Fontainebleau radius)
- First quarterly content shoot executed (photographer paid directly by Prima Classe at cost; Resto Experience coordinates)
- Weekly Google Business Profile posts active at both locations; photo refresh and category optimization
- Website redesign in production: SEO-optimized location pages, schema markup, meta descriptions
- Loyalty app in-store promotion campaign (table tents, register prompts, QR text-to-join)
- Brand guidelines delivered; first wave of brand-aligned social flyers and design collateral in market
- Doral-specific content rotation begins; location-tagged Reels and Stories
- Paid creative optimization based on first 60 days of conversion data; budget reallocated by location ROAS
- Website launch with full SEO infrastructure, schema markup, and location-specific pages
- First monthly performance report delivered: GBP visibility, Reels reach, paid CAC, Google review velocity
- Local SEO content live: first blog targeting "Italian café Miami Beach" and adjacent queries
- Doral GBP optimization fully matured; location-tagged content stream consistent
- 90-day strategy review with the Prima Classe team; Q4 planning and any scope adjustments
Projected Growth Scenario
These are illustrative ranges, not guarantees. Results depend on consistent ad spend, photographer engagement, server execution on review acquisition, and how aggressively the loyalty list is promoted in-store. The numbers below reflect a conservative trajectory for an independent two-location café concept activating its first structured digital foundation.
| Milestone | Months 1–3 | Months 3–6 | Months 6–12 |
|---|---|---|---|
| Combined Instagram Followers | 2,500–3,500 | 5,000–7,000 | 10,000+ |
| Google Review Velocity | Photo refresh, Q&A active | +50 reviews combined | +150 reviews combined |
| Local Search Visibility | Both GBPs optimized | Top 10 in "Italian café Miami Beach" | Top 5, expanded keyword set |
| Paid Meta Performance | Conversion data baseline | CPA established, scaling | ROAS-driven budget growth |
Investment & The Path to Partnership
Next Steps
Three steps to a Week 1 kickoff in early July. The Miami high-season corporate calendar ramps in October, so the earlier the foundation goes in, the more of Q4 we capture against a built engine.